Fair enough. For the convenience of those that would like to skip over those unnecessary details, after you read the sentence that begins with “The biggest issue I have had,” skip ahead to where you see SOLUTION. Pros:The daytime video on this thing is excellent and the color night vision is phenomenal. Physical set up was a breeze. Our existing doorbell was mounted to the brick and mortar wall, and Skybell's bracket matched up perfectly with the existing holes, so no drilling. Had I needed to though, it comes with the proper drill bit to do so. I do have to ding them for the mounting screw. It is plastic and stripped almost immediately so I had to finish tightening it with some needle nose pliers. That was pretty difficult. Here is a huge pro, and ultimately why I chose SkyBell over the competition. Once you buy your product they provide you with free video storage and unlimited free downloads.